Executive Concierge

Job Description
Seeking to recruit an Executive Concierge.








Requirements

• Worked in a luxury environment as Guest Relations Manager or similar
• MUST have done the above onboard a medium sized ship
• Used to dealing with complaint handling
• Used to dealing with special requests and used to achieving results
• Great at customer service and building positive relations with guests and colleagues
• Ability to work under pressure and maintain a pleasant working environment
• Computer literate – Word/excel/Fidelio/MXP/and similar
• Used to dealing with Lost Luggage
• Upgrades and suite allocations etc.
• Excellent communication skills.

Applicants should apply to alberto.civitella@progresshq.com