MARICEL BIAG MADIS

Mobile: 0097150 1620694
Email: maricel.madis@gmail.com

Applying for the post of: AMINISTRATOR ASSISTANT / RECEPTIONIST

Career Objective:
 To seek for a challenging position in the field of hospitality where my skills, talents and knowledge will be developed further and utilized to full potentials for continuous career improvement and to be part of a multinational industry where I can utilize effectively my qualification with a substantial scope to accommodate future advancement.

Strengths:
• Can adapt easily to various job responsibilities
• Confidence and determination
• Fast learner
• Hardworking under pressure
• Efficient and trustworthy
• Excellent computer skills (Word Processing, Electronic Spreadsheet and Power Point.)
• Pleasing mannered
• Good communication skills in English (Spoken and written)

PROFESSIONAL EXPERIENCES:

Rotating Secretary, SNTTA (Sharjah National Travel and Tourist Agency L.L.C.), Sharjah – U.A.E. (October 07, 2007 to present)
Job Responsibilities:
• To relieve Secretaries / Admin. Asst. and take on their roles at time of their annual leave / Sick / Personal Leave.
• To handle all the duties of GM Sharjah’s Secretary, GM Finance & Administration’s Secretary during their absence.
• To handle the duties of telephone operators during leave vacancy assignments.
• To handle all the duties of typist / assisting different areas in the account’s department and duties of administration during leave vacancy assignments.

Secretary cum Receptionist, Anfal Automatic Door, Sharjah, U.A.E. (July 2007 – August 2007)
Job Responsibilities:
• Provides secretarial support to ensure the smooth operation of the project.
• Answer telephone calls, taking and delivering messages.
• Responsible in keeping files and records of the customers.
• Responsible for making quotations and letters for the customers.

College Instructor, College of Human Ecology and Food Sciences, University of Southern Mindanao, Philippines (June 2006 – May 2007.)
Job Responsibilities:
• Assist in the formulation of institutional policies, curriculum development and offerings.
• Teaching major subjects of Hotel and Restaurant Management.
• Assist the students in making a business plan research.
• Producing high quality teaching materials.

On the Job Training cum Receptionist, La Carmela De Boracay, Resort – Hotel, Philippines (August 2005 to October 2005).
Job Responsibilities:
• Attending incoming and outgoing calls.
• Entertaining customers for the inquiry and bookings.
• Accepting reservation through faxes and telephone calls.
• Accepting payments and issue receipt to the customer.
On the job Training cum Food Attendant
• Serving foods and drinks to guest.
• Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning.
• Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.

On the Job Training cum Receptionist, Hey Jude Bar and Resort – Hotel, Philippines (November 2005 to January 2006).
Job Responsibilities:
• Handle and entertain visitors for their need and inquiries.
• Screens telephone calls and connect it to the concerned person.
• Responsible for keeping files and records for the customers.
• Maintaining files in the systematic order.
On the Job Training cum Asst. Bartender Service
• Describe and recommend different drinks to customers.
• Inform customers of daily specials.
• Mixing cocktail drinks

On the Job Training cum Receptionist, White house, Resort – Hotel, Philippines (February 2006 to March 2006).
Job Responsibilities:
• Telephone Operator
• Assigned in front desk to assist clients.
• Giving all guess needs
• In charge of incoming and outgoing calls.
• Answer questions about facilities in the hotel.
On the Job Training cum Food Attendant
• Escort customers to their tables
• Taking orders from patrons for food or beverages
• Present menus to patrons and answer questions about menu items, making recommendations upon request.

On the Job Training cum Secretary, Grand Regal Hotel, Philippines (January 2004 to May 2004).
Job Responsibilities:
• Accepting incoming and outgoing calls
• Responsible in keeping files and records for the customers.
• Handle travel and guest arrangements
• Arranges meeting schedules of both staffs.

Training / Seminars Attended:
Conducted by Brain Power Institute:
• Time Management Training
• Excel / Microsoft Word / Power Point Training
• Customer Service Skills Training
Conducted by University Instructors
• Food Attendant
• Flower Arrangement
• Bartending
• Housekeeping

EDUCATIONAL ATTAINMENT:

1991 – 1997 : Completed Elementary Education
  : Sangat Elementary School
  : Mlang, Cotabato, Philippines

1997 – 2001 : Completed Secondary Education
  : Mlang National High School
  : Mlang, Cotabato, Philippines

2001 – 2006 : Graduate of Bachelor of Science in Hotel and  
  Restaurant Management
 : University of Southern Mindanao
 : Kabacan, Cotabato, Philippines

Personal Data:

Age : 25 years old
Sex : Female
Height : 5’5
Citizenship : Filipino
Civil Status : Single
Religion : Roman Catholic