Estrada de Faro, Edificio Vitalino – R/C - A
Goncinha, 8100 - 247 Loule - Portugal
Phone Nº +351966077157
E-mail: amendes125@yahoo.com
Objective: Position related to experience.
DOB
Education
May 26th 1971
Computer Literacy Certificate – C. L. A. I. T. Information Technology, R. S. A. England
R. C. I. Certification Program, (Bar Waiter) – Royal Caribbean International, USA
USPH Vessel Sanitation Program, CDC Miami, USA
Crowd Management Control Certificate – M/V Century – Celebrity Cruises Inc. USA
Public Health Training Course - Level 1, Celebrity Cruises Inc. USA
WAYOFF Employee Certification Program – Celebrity Cruises Inc. USA
United States Bartenders Guild - Full Membership Certificate, USA
Land & Marine Environmental – Food Safety Certificate, UK
STCW Certificate – Nova Manning Services Ltd, GREECE
Seaman’s Book of Bahamas – Commonwealth of The Bahamas
Marlins English Language Proficiency Test – Test Score 91 %
HAL ISO 14001 – Tier 1 & 2, Basic EMS (Environmental Management System), USA
HAL Environmental Compliance Program – Tier 1 & 2, USA
HAL Responsible Service of Alcohol Course – USA & European Compliance, USA
HAL S.E.R.V.I.C.E Training Program, USA
Languages Portuguese – Mother Tongue, English – Fluent, Spanish – Fluent, Italian – Working Knowledge - Basic general understanding of French
Work Experience March 2009 – June 2009 “MV Grand Celebration”, Ibero Cruceros – Madrid, Spain.
Relief Bar Manager
Temporary position, covering holiday period, on this spanish based vessel. Two months as Assistant Bar Manager and one month as Bar Manager.
July 2008 – September 2008 “MV Discovery” , Seachefs – Cyprus.
Relief Bar Manager
Temporary position, covering holiday period, on this british based vessel.
Dec.2007 – May 2008 “ms Zaandam” Holland America Line - Seattle, USA
Beverage Manager
Overall responsible for all aspects of beverage services on board, including house events, parties,mini bars,wine service, public lounges, restaurants & buffetts beverages, open decks.
Main scoope of that of the job involves but is not limited to, revenue generating while maitaining cost within company targets and budget levels, expediting the utmost high level of service standards in order to anchieve ratings. Also responsable for departmental trainings, public health & hygiene, daily advertisement, marketing and promotional activities, as per company guidelines.
Apr.2007 – Nov.2007 “M/V Jules Verne”, Club Cruise - Veenendaal, Holand
Bar Manager
Responsible for the daily running of all aspects related to beverage operations, on board this 520 guest vessel, charted to a Spanish operator, sailing of the coast of Spain in to the Mediterranean sea and northern African coast. With a total of 31 crew members in the department, the main scoop of the job entailed the daily supervision of the ship’s 5 guest bars, beverage service in the main restaurant and buffet area, private functions. Administrative functions included Scheduling, Training & Coaching, and Cost Control, Bar Menus & Wine List adjustments in accordance with Fleet Hotel Operations Manager guidelines, Stock Control true monitoring and spot checking in accordance to IiSiI Systems reports, Commissions calculations and payments. In addition, assisting the Food & Beverage Manager with provisions ordering & receiving, by adjusting shore side ordering in line with guest numbers and ships Par levels.
Feb. 2007 – Apr 2007 “Pride Of BilBao”, P&O Ferries, Ibernor, Bilbao Spain.
Bartender
Short experience in the world of ferries with passenger services, main duties as bartender. Great moneymaking experience, while waiting for next assignment, in the cruise industry.
May 2006 – Nov.2006 “M/V Holiday Dream” Pullmantur Cruises Madrid, Spain
Bar Manager
Overall running of the daily bar operation, in this 33 crewmembers department, including 1 Asst. Bar Manager and 1 Head Bartender. This 800 guest cruise ship, running on the All Inclusive system, mainly with Spanish market guests, the main objective was the cost control, with active supervision at all times, while providing the guests with the best service possible. Overall responsibilities also involved Training of crew, scheduling, and payroll administration. Financial reports etc. At the same time full cooperation with Restaurant Manager in the running of the Wine Cellar operations.
Dec.2005 – Apr. 2006 “M/V Mercury” Celebrity Cruise Inc. Miami, USA
Asst. Bar Manager
Assisting the Bar Manager On daily running of these vessel 14 bars, and a team of 65 crewmembers, including 3 Head Bartenders, 11 Sommeliers. Daily control of Overtime policies, Inventories, Par Levels, and Scheduling. Organization of Private Functions and Training of all Staff, most of all full implementation of revenue making ideas, while maintaining cost control at all times.
Mar. 2005 – Oct.2005 “M/V Mercury” Celebrity Cruises Inc. Miami, USA
Head Bartender
Same Duties as the Previous vessel, although, being in charge of loading procedures was added. Requisitioning and cost control in all bar locations.
Jun. 2004 – Jan. 2005 “M/V Century” Celebrity Cruises Inc. Miami, USA
Head Bartender
After successfully excelling in service, operations procedures and total guest satisfaction, I was given this very important supervision position, were I was faced with the most diverse challenges, which soon led to the acting Ass. Bar Manager role for a period of 7 months. Including the responsibility of closing of all bar operations on a daily basis. Being an active part on the Implementation of Crunch Time Inventory Systems and the main responsibility of the Daily Control of Time and Attendance Policies in the department, as per company SQMs.
Jul. 2003 – Feb. 2004 “M/V Galaxy” Celebrity Cruises Inc. Miami, USA
Bartender
Bartender position on board of this world-renowned cruise line that prides it self of providing a unique vacation experience with a taste of luxury.
Feb. 2000– Jun. 2003 Grupo Silva Carvalho Sintra, Portugal
Catering Department Assistant Manager
Responsible for the daily running and orientation of a team of 4 Full Timers, and several casual workers (according to business demands). Responsible for the distribution and management of all catering related materials and equipments as well third party rentals. Responsible for the management and maintenance of a fleet of 4 commercial vehicles.
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