Essential reading material before you go on board

 

If you are planning to work on board a cruise ship now or sometime in the future, it will serve you well to do some homework to find out what Crew life is really like on board and to familiarise yourself with some of the common challenges and circumstances you may have to overcome.

Here below is our suggestion of some excellent background reading, which will serve to increase your awareness of how things work on a cruise ship from the Crew's perspective. Remember that all Cruise Lines are different and some are better than other, however by doing you homework and understanding the potential worst and best case scenarios you can better prepare yourself for a life on the ocean waves.

Berlitz Complete Guide to Cruising & Cruise Ships 2010

Cruise Confidential: A Hit Below the Waterline: Where the Crew Lives

Maritime Rites

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Port Lecturer

Work on board a European luxury cruise ship in the capacity of Port Lecturer and tell our passengers tales of history and traditions of all the ports of call, giving them all the possible know-how for carefree and intelligent shopping.

We are seeking personnel for guaranteeing continuity to our mission. The basic requisites for working with us are the knowledge of at least two foreign languages and an outstanding propensity for travelling and public relations.

If you think that you have the necessary requisites, send us your current C.V. with a recent photograph of yourself.

info@psaeurope.com

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Top Tips for working on board Cruise Ships

 

By Guest writer Bomi H. Patell, CEO of Bompat Recruiters Pvt Ltd
Luxury passenger vessels have always held a kind of fascination in the minds of the young and the old alike. Many people dream of taking a world cruise and others like me, dreamt of working onboard!

With the current scale of expansion of new vessels with ultra modern facilities, ease with which newer Cruise Line Companies are being formulated the world over, the opportunity to work on board is HUGE compared to the 1960's or 1970's!

The world is however awash with information overload and with so many search engines available to source information, much of the content leads to a dead end or a train of costs. So how does one successfully prepare to fulfill that dream of working on board? What is the best advice that you can follow?

If you are a professional with a specific trade your task is easier, as you already know which position you should target to work on board a Cruise Ship.  If not, identify you your area of specialization that compliments your skills and experience, then work towards development by looking at the following areas…

1.     English is a highly important requirement.  If you are weak in the language develop it, if you are strong, fortify it.

2.     Learn a Foreign Language. At least the basics! Google is a good place to get your translation instantly.  Listen to the radio or a music video.  On board the ships, Spanish is the second most important language you are likely come across. Italian and German are also important.

3.     Attend a Sea-faring course called STCW 95 and PSF, which are an absolute requirement to have in advance for many Cruise Lines.  These courses are available in all major cities of India and the same is true on a global scale. Some of them are approved by the Ministry of Surface Transportation, these should be your choice of completing your courses.

4.     Once you have the above courses, the next step is to apply for a Seaman Book or CDC (Continuous Discharge Certificate).  Home CDS's are preferable, but you could get one with a Bahamas, Panamanian or Marshal Islands. Again addresses and procedures can be found on search engines, to apply for one.

5.     Physical fitness is very important.  Get into shape.  The work is intense and always under a pressurized and confined space environment. Your human body and mind will adapt to this, however you need to simulate the experience wherever possible, get fit and work in confided spaces.  You will enjoy the sites, sounds and fragrances of the most beautiful places you'd visit all over the world and that part is for free!

6.     Remember whatever or wherever you you worked before, the job at sea has its own set of Rules.  Find out about them in advance, so you know what you are getting into. Do not take them lightly and follow them; this way you will be a prepared happy person.  Over the years the management of Cruise Ships have figured out how things should be done, so the system is fail proof, hence all you need do is trust and follow it!

7.     Complete adherence to Safety procedures is a must.  Remember each crew member on board is responsible for not only himself but a set of passengers too. In an emergency the crew member is the one who will guide passengers to safety or keep them away from harm.

8.     Discipline at sea is a key factor that must be developed. Self-discipline is a crucial factor for success at sea. Remember, a passenger liner at times can be considered a kind of glorified prison. You have everything that could spoil you, hence your self -discipline levels will be called into effect every step of the way during your life at sea.

Work on board, see the world, develop yourself to be a person of empathy and educate your family about the far out places that they too, have been dreaming off!

Bomi H. Patell
CEO
Bompat Recruiters Pvt Ltd
BRJ Mehmood Chinoy Complex,
404, 4th Floor,
Parklane,
Secunderabad - 500003  (A.P) India.
Tel : 91 40 27721547 / 40021547
Mobile : 91 98480 45299
Email:    bompat@satyam.net.in

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How to create a CV?

In the event you become an unfortunate victim of the current Global recession and you would like to turn to the Cruise Industry to get a job, the first thing you need to do is create or update your CV, as this is a critical part of marketing yourself. We have designed this article to simplify the process of creating the Perfect CV, as it can be a daunting task when you first start...

DEFINITION
CV is short for Curriculum Vitae. It is a valuable document in the HR and employment world that features in essence the following elements...

1. Your Life History

2. Your Job History

3. Your Achievements

4. Your Skills

HEADER OF CV
In the CV heading write your general information as follows...
   - Name
   - Surname
   - Local address
   - E-mail address (yo must have an email contact)
   - Phone number (Landline and Mobile)

Keep in mind that some employers will only attempt to contact you once, so you must respond quickly.

CV SKILLS SUMMARY
The Skills Summary section of your CV includes your main skills. You should only include keywords in this section. dIt is not wise to go into lengthy descriptions of your skills, as recruiters want to see well written concise information. The skill summary is also called personal profile.

CV OBJECTIVE
The CV Objective, sometimes also referred to as CV Personal Profile states "What is the next step in my career?" This should be a short, concise statement that informs the employer what kind of position you are looking for. The type of position, the role (e.g. Cabin Steward, Cleaner, Cook, Bar Waiter, Restaurant Waiter, Bus Boy, Sailor etc) should be included as well.

If you are job hunting it is a good idea to have several CV's with different profiles or objectives. For example, you can have a CV for a Cabin Steward and the other for a Bar Waiter. Your 'Cabin Steward' CV can highlight achievements in this area and the CV would be tuned to that particular role in terms of job descriptions and achievements.

EDUCATION ON YOUR CV
List all of your qualifications in this section. Include all of your education including certifications from non-academic institutions, especially those that are related to the job vacancy. If you have more work experience than qualifications, put your work experience before your qualifications.

Best of luck!

Grant Holmes

The Global Resume and CV Guide

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Post Cruise Jobs for Free

Calling all Cruise Lines!

To do our bit for the recession for a limited time only we are accepting free job posts from all Cruise Lines.

To take advantage of this offer, send your job vacancy details to admin@progressinternational.info.

The Cyprus Jobs Network Team

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Thaís Morelli Esteves

DATE OF BIRTH: 12/01/1986

ADD: Estrada Velha da Estrela, 396, Meio da Serra – Petrópolis – RJ

Phone Number: 55 24 2235-0648 / 55 21 9325-8595

E-MAIL : thaish.morelli@gmail.com

PASSPORT: In progress

Download CV

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Chaminda Hewage

 # 17, Pandulagama-50029, Anuradhapura, Sri Lanka 
 Tel : +971 (0) 553884003 (UAE)  +94 (0) 777866256 (Sri Lanka)
E-mail : bole123@gmail.com
Good communication skills at all levels.
Very Good Knowledge in MS-Office Packages (Word, Excel etc).
Very Good Knowledge in Internet and E-mail.  

Download CV

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NIKOLAY VELKOV PENEV

Born: 23.04.1977
Nationality: Bulgarian.
Email:  HANDSOMESTAR@ABV.BG          
           NIKIHANDSOME77@YAHOO.COM        

 I have over 14 years high volume experience in restaurants, bars, clubs, pubs, cruise ships, restaurants, bars,clubs,pubs, cruise ships and private Yahts all over the World like USA, England, Spain, Italy, Greece

 I Like to find position to meet my competencies, capabilities, skills, education and experience. I am able to demonstrate a real passion for people and deliver six star services.  I am a versatile and hard working individual actively seekingempoyment and self motivated with an outgoing personality and the setermination to succed.
 
Download CV

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Interviews: Rules of engagement

As the economies on earth succum to the forces of recession and unemployment enevitably rises, many people will be forced to face the cold reality of an interview for the first time in years or decades. If you are reading and you need to face an interview in the near future, this article was intended to support you.

Definition

An interview is a discussion between you (a candidate) and an prosective employer to discover whether indeed you are suitable to perform the job role in question.

Needless to say there are certain rules, protcols, etiqueete and conventions to follow at such interviews.

For simplicity we have divided these into 2 practical lists in the style of checklists featuring the main do's and don'ts involved.

What to do

· Dress smartly whatever you do

· Look bright and attentive and demonstrate quality eye contact.

· Speak clearly and confidently.

· Remember that only 7% of the interviewer's opinion of you is formed by what you say, the rest is judged on how you look, act and sound.

· Find out where the venue is beforehand, how to get there and how long it takes to get there.

· Be punctual, but not too early.

· Get your outfit ready the night before.

· Find out what kind of interview it will be so you can prepare.

· Examine the person specification and your CV/application form.

· Think about what type of questions they will ask you.

· Prepare answers for the most common questions; for example, why do you want the job? What are your strengths and areas for development? What are the main tasks in this job?

· Make about 3 or 4 points to comment on for each answer

· Quote real practical examples of when you've used certain skills - just saying you've got a skill isn't enough.

· Take your time when answering the questions, but not too slowly.

· Make sure you understand the question and take your time if you need to think

sell yourself. No-one else is going to! B

· Be positive about yourself and your experiences.

· Prepare some questions to ask at the end, use it as an opportunity to find out more about the role and the Company, although do not ask about money or perks just yet!

· When discussing salary, know your market worth and start by quoting a little higher than this.

· Get feedback on your performance, whether you were successful or not.

· Keep your mobile turned off throughout the interview.

· Treat the interviewers with respect and give them your undivided attentio.

· Keep your answers focused on what you can do for the employer, not what they can do for you.


What not to do

Some of these may sound obvious, but you need to be reminded…

· Do not be late whatever happens.

· Do not swear or use slang words or any kind.

· Do not slouch in your seat or do anything else that makes you look disinterested. Demonstrate good posture and eye contact at all times.

· Do not smoke, it has to be said.

· Do not tell lies, you will be found out in the end and some interviewers are real professionals and can tell! Even if you get the job, your employer can dismiss you if they find out.

· Do not let your nerves show too much. A few nerves are normal but extreme nerves will affect your performance. Use breathing techniques and try to remember that it's not a life and death situation.

· Do not be arrogant or allow the interviewer to perceive this.

· Do not assume you got the job. Nothing turns off employers more than someone who is disrespectful and over-confident.

· Do not discuss controversial topics such as religion, politics and gender relations.

· Do not read from notes or your CV. You should be familiar enough with your own history and the interviewer will expect you to be able to talk about it unprompted.

· Do not criticise former employers or colleagues. Interviewers may mark you down as a troublemaker and a gossip.

· Do not argue with the interviewer, no matter what. Remember to keep things positive!

The above rules apply for most jobs. However, employers in some industries can use more relaxed and informal interviewing techniques. In some creative fields (design and media for example) it may be expected that you turn up for the interview in casual clothes, as that is the dress code in the office. If you're in any doubt, do some research on typical interview technique in your line of work.

Above all, preparation is the key to performing well in interviews. Research the role and organisation and prepare evidence and examples of your skills and competencies.

Above all believe in yourself and focus your energy on a positive outcome.

Best of luck

Grant Holmes

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The importance of Sanitation

If you are seriously considering to work on board a Cruise Ship, it is of paramount important that you appreciate the importance of practicing proper Sanitation practices. 

The reason for this is that unquestionably the practice of good Sanitation is a top priority for all Cruise Lines due to strict international standards, the most widely recognized of which is U.S.P.H (United States Public Health).

There are in fact 8 significant Public Health challenges on board a Cruise ship. If a Cruise Line fails to overcome these such challenges it could potentially lead to any of the following drastic consequences...

   1. Loss of Customers & Sales

   2. Increased Insurance Premiums

   3. Loss of Prestige & Reputation

   4. Lawsuits Resulting in costly Lawyer & Court Fees

   5. Lowered Crew Morale

   6. Potential Crew Absenteeism

   7. Need for Retraining Employees

   8. Public Embarrassment

Demonstrating that you fully understand the importance of Sanitation at your Cruise Line interview and that you have been trained or studied the topic in detail, this will give you a significant advantage over other applicants that are not aware of the essential Sanitation issues. 

To help you in your quest to learn more about Sanitation, go to the Sanitation Sense Blog... http://sanitationsense.blogspot.com/

Be sure to follow this up, as will prove to be critical to your application, especially for Restaurant, Galley, Bar and Housekeeping positions. All Crew and Cruise staff should be aware however of basic Sanitation practices. 

Grant Holmes

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Joanna Bajor

EDUCATION

University of Missouri | Columbia, Missouri
Bachelor of Journalism in Magazine Design, May 2008
- Minor: Spanish
- Relevant coursework: Magazine and newspaper design; Advanced Magazine Writing; Advanced Magazine Editing; Infographics;
Advertising design; Drawing; Web design

PRINT EXPERIENCE

Digital Production Artist, Alphagraphics | Elk Grove Village, Illinois
January- July 2009
- Developed concept for and executed fresh new marketing campaign to renovate the business identity and make new touches
with inactive customer
- Worked closely with customers to brainstorm for and design company logos, forms, large format trade show displays, and
write and edit copy for marketing materials
- Changed roles as needed between graphic artist, production scheduler, customer service specialist, and inside sales/marketing
assistant, while helping to restructure procedures and drive new technology at a new business
Flash Quote Reporter, Olympic News Service | Beijing, China
July- August 2008
- Spend two months immersed in Chinese working with a select group of other young international journalists
- Translated interviews and quotes from Polish to English and vice versa
- Developed questions, interviewed, and collected quotes from key Olympic athletes for international news agencies, while
working with a team on tight, 10-minute deadlines
Page Designer, Graphic Artist, Reporter, Columbia Missourian | Columbia, Missouri
January 2007- May 2008
- Collaborated and coordinated with editors, reporters, photographers, designers and graphic artists to develop creative and
content-driven layouts, infographics, and stories for a morning daily local newspaper with circulation of over 8,000
- Used mapping software and developed advanced skills in Adobe Illustrator and InDesign
- Planned, designed, and implemented a new conceptual section of the Saturday edition of the newspaper
- Earned a reputation as ‘that really creative designer that always stays late and wears a lot of pink’

WORK EXPERIENCE

Bar Wench, Medieval Times Dinner & Tournament | Schaumburg, Illinois
October 2008 - April 2009
- Provided excellent customer service & created a memorable experience for guests from all over the world
- Trained as a licensed bartender, mixing and serving drinks and learning how to keep customers happy and safe
- Maintained liquor sales of at least $400 per show by upselling to top shelf liquor and souvenir glassware
- Worked special events and areas such as New Years Eve, Valentines’s Day and wine table
- Took orders and delivered specialty drinks to guests in sections of up to 300 “‘lords and ladies’
Relocation Specialist, Village in the Park Apartments | Schaumburg, Illinois
May 2006 - January 2009
- Designed and planned various marketing materials, organizational projects, forms and flyers
- Toured prospects and leased apartments, keeping 96% occupancy at a property with over 800 units
- Provided excellent customer service to current residents, getting to know most by name
- Distinguished for top sales within the company of 8 properties twice during July 2007, while being the chalkboard artist and
go-to person for anything creative
Community Assistant, The Reserve at Columbia | Columbia, Missouri
January 2007 - December 2007
- Developed and executed advertisements for use in newspapers and throughout the community
- Toured prospective residents and leased apartments to reach 100% occupancy
- Worked with a staff of 7 to plan and run community events and as a liaison between over 600 residents and management

ACTIVITIES

Academic: Journalism Scholar, Dean’s List, Honors College, Mark Twain Scholarship
Organizations: Phi Mu Fraternity, Society of Professional Journalists, MU Honors Student Organization, Polish National Alliance, Student
Society of News Design, Water Polo Club

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Katie Bailey

17 Rowan Gardens
Hedge End
Southampton
SO30 OPU
Home Tel 01489 798938
Mobile 07516228423
Email: Katie-bailey08@hotmail.co.uk 

08/05/1991
British
Personal profile
I am able to work under pressure and meet deadlines. Hard working, enjoy working with other people. I am reliable and a good time keeper. I am a very energetic person and a very keen communicator. I am very outgoing and I am looking for a job in the travel industry.

Education and Qualifications
Wildern Secondary School, Wildern Lane, Hedge End: 2003-2007

English Language C
English Literature C
Mathematics C
Science C
Geography C
ICT Pass
Food Tech B
Religious Education D

Eastleigh College, Chestnut Avenue, Eastleigh: 2007 to Present

BTEC National Certificate in Travel and Tourism

Units Grade Achieved
Investigating Travel and Tourism Merit
Customer Service Pass
Retail and Business Travel Pass
The Business of Travel and Tourism Merit 
UK Destinations Pass
Long Haul Destinations Merit

Additional Qualifications achieved
Hospitality Awarding Body (HAB). Level 1
Introductory certificate in customer service
Key Skills Level 2 (ICT)
HSE First Aid at work course
Fire Training course at Southampton Airport

Currently Studying

I am currently studying my second year at Eastleigh College which includes:

NCFE Air Cabin Crew Level 2
Cruise Sector
Handling Air Passengers
Study Visit - This topic is all about Disney Land in Paris where we will be visiting in March 2009.

Work Experience Through Eastleigh College
Portsmouth Historic Dockyard, Festival of Christmas November 2007

Eastleigh College Travel Agent September 07- June 08

Southampton Tourist Information Centre Customer Survey May 2007

Employment history 

Tesco Express Hedge End - October 2008 - Present

I am currently working as a customer assistant at a Tesco express in Hedge End. My main job roles are working on the shop floor replenishing shelves or serving customers at the till. This is just my part time job where I work 2 nights a week for some extra money.

Tesco Express Fair Oak - February 2008 - October 2008

I worked at this store for a few months doing the same type of job, however it became a struggle getting to and from work due to the hours that I was given so I was able to get a transfer to one that is much more local. My job is much more enjoyable now.

Botley Park Hotel Borleey Green - June 2007- February 2008

I worked at the Botley Park Hotel as a Room Assistant where my job role was Housekeeping. This job was very hardworking and I met many different types of people which was very interesting. This job was very flexible as I was still at school at the time studying for my GCSE’s so I was able to work on weekends. Unfortunately around January, February time the hotel became very quiet and I was out of work for many weeks so I realised I needed to find another job where there was going to be constant work.

Hedge End Post Office (Daily Echo Deliverer) - 2005 - June 2007

This job was my first job as I was still in my younger years at Wildern Secondary School but I wanted a bit of independence and a little bit of money so I decided to get a paper round delivering the Daily Echo, this was every night after school. This also kept me healthy and fit as I was always riding my bicycle.

Hobbies and Interests

I am currently having lessons for my full driving licence and have passed my driving theory. I hold a provisional licence and have a scooter which gives me a bit of independence. When I pass my driving test I am hoping to sell my scooter and buy a car. I enjoy being outside and doing activities. I also enjoy swimming and cycling.

References 

Available upon request

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CHAKRA BAHADUR K.C

Mobile no-00919843503734

E-MAIL- chakra_chaki@yahoo.com

CAREER OBJECTIVE :
To find position where I can utilize all my skills for betterment of the organization and of course myself.

EDUCATIONAL QUALIFICATION :

COURSE COLLEGE/ SCHOOL YEAR OF PASSING PERCENTAGE OF MARKS %
S.S.L.C Breeks memorial anglo Indian school-ooty 2004 65%
HSC Stanes higher secondary school-coonoor 2006 60%
B.Sc.(Hotel Management degree) 3 years. Bishop Appasamy College of Arts & Science, Coimbatore 2009 63% 

LANGUAGES KNOWN : 


LANGUAGES SPEAK READ WRITE
ENGLISH
HIND
TAMIL
NEPALI 

A OF INTEREST :

 FOOD AND BEVERAGE SERVICE

EXPERIENCE:

 FOUR MONTHS INDUSTRIAL EXPOSURE TRAINING AT GREEN PARK HOTEL CHENNAI
 TRAINED IN THE FOLLOWING OUTLETS:
1. COFFEE SHOP
2. MULTI CUISINE RESTAURANT
3. BAR
4. PUB
 HAD UNDERGONE OUTDOOR CATERING IN AND AROUND COIMBATORE

AWARDS:
   
o HAVE WON INTER COLLEGE SALAD COMPETION AS SECOND PLACE.
o HAVE WON DISTRICT LEVEL VOLLYBALL MATCHES 2 YEARS AS CHAMPION.
HAVE WON INDIVIDUALS CHAMPIONSHIP TROPHYS AT SCHOOL SPORTS.

o ARE

EXTRA CURRICULAR ACTIVITIES :

 PLAYING CRICKET ,VOLLEYBALL & ATHLETICS & READING NEWSPAPER

PERSONAL DETAILS :


Name : CHAKRA BAHADUR K.C
 Father’s Name : LAL BAHADUR K.C

 Gender : Male

 Date of Birth : 20.10.1987

 Age : 21 yrs 

 Nationality : NEPALI

 Religion : Hindu

DECLARATION :

I hereby declare that the above information provided by me is true to the best of my knowledge and belief. 
  Yours faithfully,
  CHAKRA

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Antonio Miguel Pereira Mendes

Estrada de Faro, Edificio Vitalino – R/C - A
Goncinha, 8100 - 247 Loule - Portugal
Phone Nº +351966077157  

E-mail: amendes125@yahoo.com

Objective: Position related to experience.

DOB
Education  
May 26th 1971 

 Computer Literacy Certificate – C. L. A. I. T. Information Technology, R. S. A. England
 R. C. I. Certification Program, (Bar Waiter) – Royal Caribbean International, USA
 USPH Vessel Sanitation Program, CDC Miami, USA
 Crowd Management Control Certificate – M/V Century – Celebrity Cruises Inc. USA
 Public Health Training Course - Level 1, Celebrity Cruises Inc. USA
 WAYOFF Employee Certification Program – Celebrity Cruises Inc. USA
 United States Bartenders Guild - Full Membership Certificate, USA
 Land & Marine Environmental – Food Safety Certificate, UK
 STCW Certificate – Nova Manning Services Ltd, GREECE
 Seaman’s Book of Bahamas – Commonwealth of The Bahamas
 Marlins English Language Proficiency Test – Test Score 91 %
 HAL ISO 14001 – Tier 1 & 2, Basic EMS (Environmental Management System), USA
 HAL Environmental Compliance Program – Tier 1 & 2, USA
 HAL Responsible Service of Alcohol Course – USA & European Compliance, USA
 HAL S.E.R.V.I.C.E Training Program, USA

Languages Portuguese – Mother Tongue, English – Fluent, Spanish – Fluent, Italian – Working Knowledge - Basic general understanding of French 

Work Experience March 2009 – June 2009 “MV Grand Celebration”, Ibero Cruceros – Madrid, Spain.
 Relief Bar Manager

Temporary position, covering holiday period, on this spanish based vessel. Two months as Assistant Bar Manager and one month as Bar Manager.
July 2008 – September 2008 “MV Discovery” , Seachefs – Cyprus.
Relief Bar Manager

Temporary position, covering holiday period, on this british based vessel.
Dec.2007 – May 2008 “ms Zaandam” Holland America Line - Seattle, USA
Beverage Manager

Overall responsible for all aspects of beverage services on board, including house events, parties,mini bars,wine service, public lounges, restaurants & buffetts beverages, open decks.
Main scoope of that of the job involves but is not limited to, revenue generating while maitaining cost within company targets and budget levels, expediting the utmost high level of service standards in order to anchieve ratings. Also responsable for departmental trainings, public health & hygiene, daily advertisement, marketing and promotional activities, as per company guidelines.
Apr.2007 – Nov.2007 “M/V Jules Verne”, Club Cruise - Veenendaal, Holand
Bar Manager

Responsible for the daily running of all aspects related to beverage operations, on board this 520 guest vessel, charted to a Spanish operator, sailing of the coast of Spain in to the Mediterranean sea and northern African coast. With a total of 31 crew members in the department, the main scoop of the job entailed the daily supervision of the ship’s 5 guest bars, beverage service in the main restaurant and buffet area, private functions. Administrative functions included Scheduling, Training & Coaching, and Cost Control, Bar Menus & Wine List adjustments in accordance with Fleet Hotel Operations Manager guidelines, Stock Control true monitoring and spot checking in accordance to IiSiI Systems reports, Commissions calculations and payments. In addition, assisting the Food & Beverage Manager with provisions ordering & receiving, by adjusting shore side ordering in line with guest numbers and ships Par levels. 

Feb. 2007 – Apr 2007 “Pride Of BilBao”, P&O Ferries, Ibernor, Bilbao Spain.
Bartender
Short experience in the world of ferries with passenger services, main duties as bartender. Great moneymaking experience, while waiting for next assignment, in the cruise industry.

May 2006 – Nov.2006 “M/V Holiday Dream” Pullmantur Cruises Madrid, Spain
Bar Manager

Overall running of the daily bar operation, in this 33 crewmembers department, including 1 Asst. Bar Manager and 1 Head Bartender. This 800 guest cruise ship, running on the All Inclusive system, mainly with Spanish market guests, the main objective was the cost control, with active supervision at all times, while providing the guests with the best service possible. Overall responsibilities also involved Training of crew, scheduling, and payroll administration. Financial reports etc. At the same time full cooperation with Restaurant Manager in the running of the Wine Cellar operations.
Dec.2005 – Apr. 2006 “M/V Mercury” Celebrity Cruise Inc. Miami, USA
Asst. Bar Manager

Assisting the Bar Manager On daily running of these vessel 14 bars, and a team of 65 crewmembers, including 3 Head Bartenders, 11 Sommeliers. Daily control of Overtime policies, Inventories, Par Levels, and Scheduling. Organization of Private Functions and Training of all Staff, most of all full implementation of revenue making ideas, while maintaining cost control at all times.
Mar. 2005 – Oct.2005 “M/V Mercury” Celebrity Cruises Inc. Miami, USA
Head Bartender

Same Duties as the Previous vessel, although, being in charge of loading procedures was added. Requisitioning and cost control in all bar locations.
Jun. 2004 – Jan. 2005 “M/V Century” Celebrity Cruises Inc. Miami, USA
Head Bartender

After successfully excelling in service, operations procedures and total guest satisfaction, I was given this very important supervision position, were I was faced with the most diverse challenges, which soon led to the acting Ass. Bar Manager role for a period of 7 months. Including the responsibility of closing of all bar operations on a daily basis. Being an active part on the Implementation of Crunch Time Inventory Systems and the main responsibility of the Daily Control of Time and Attendance Policies in the department, as per company SQMs. 
Jul. 2003 – Feb. 2004 “M/V Galaxy” Celebrity Cruises Inc. Miami, USA
Bartender

Bartender position on board of this world-renowned cruise line that prides it self of providing a unique vacation experience with a taste of luxury.

Feb. 2000– Jun. 2003 Grupo Silva Carvalho Sintra, Portugal
Catering Department Assistant Manager
Responsible for the daily running and orientation of a team of 4 Full Timers, and several casual workers (according to business demands). Responsible for the distribution and management of all catering related materials and equipments as well third party rentals. Responsible for the management and maintenance of a fleet of 4 commercial vehicles.

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Octavio Carrilho

(Brasileiro, Casado, 02 Filhas, 49 anos - Nascido em 18 de março de 1960) 

Rua Conde de Irajá, 73, apto. 38,
Vila Mariana, São Paulo, SP - CEP 04119-010 11 9555.9826 (Celular) ocarrilho@terra.com.br 
octaviocarrilho@hotmail.com 

OBJETIVO PROFISSIONAL– Pessoa Jurídica ou CLT

• Gerente de Projetos e/ou Fabrica de Software

• Consultor

• Gestor 

REFERENCIAS 

• LinkedIn: http://www.linkedin.com/in/octaviocarrilho  

FORMAÇÃO ACADÊMICA, OUTROS CURSOS E IDIOMAS

• Formado pela Escola Técnica Federal - Processamento de Dados – 1977.
• Formado pela Universidade de São Paulo – USP - Ciências da Computação – 1981.
• Pós-graduação pela Universidade de São Paulo – USP – Geo Matemática e Estatística - 1983.
• Certificação PMI/PMP – 2002.
• Cursando para exame Certificação PMI/PGMP.
• Participação em diversos cursos e eventos, referentes à área de Informática e afins – 1977 a atual.
• Inglês/Espanhol intermediário, cursando intensivo para Fluente - 2009

QUALIFICAÇÕES
 
Como principais qualificações obtidas em 32 anos de experiencia na área, sendo 20 anos como Gerente de Projetos e Fabrica de Software, destacam-se:

• Grande experiência na Gerência e Coordenação Técnica e Financeira de Equipes.
• Conhecimento em Governança Tecnológica, Coorporativa e Change Management.
• Atuação em Prospecção, Negociação e Elaboração de Propostas.
• Experiência e utilização de PMBOK, FPA, CMMI, CRM, ISO, ITIL, COBIT e, SIX SIGMA.
• Desenvolvimento, Montagem e Gestão de Fabricas de Projetos e Software.
• Montagem e Gestão de Escritorios de Projetos (PMO).
• Vivência em Metodologias, Analise Estruturada, Essencial, e Orientação a Objetos, SOA, RUP e UML.
• Participação em Avaliação, Implantação e Customização de Pacotes e ERP`s( SAP, SAS, ETC).
• Experiência nas linguagens e plataformas MAINFRAME, CLIENT SERVER e WEB.
• Experiência em Sistemas da área Financeira (Seguros, Cartão de Crédito, Poupança, Créditos Rotativos, Descontos, Empréstimos, Financiamentos, Leasing, Cambio, Vendor, Tarifas, etc.).
• Experiência em Sistemas da área Industrial (PCP, MRP II, Manutenção Industrial, Controle de Almoxarifados, Interface com Compras, Contabilidade, etc.).
• Experiência em Sistemas na área Comercial/Administrativa/Logistica.(Faturamento, Fiscal, Marketing,).
• Experiência em Sistemas na área de Telecomunicações, telefonia fixa e movel.
• Domínio para Gerenciamento de Projetos utilizando Banco de Dados SQL Server, Oracle, DB2, Adabas, IDMS, Linguagens Cobol, Cics, Natural, PL1, VB, C++, Asp, Java, Abap, Dot Net, em projetos nas plataformas Mainframe, Client Server e Web, incluindo ferramentas de Gestão, Case, Metodologias e Análise por Ponto de Função/ FPA.
Experiente na Administração de Conflitos e Relacionamentos nos Projetos, Fornecedores e Clientes.

EXPERIÊNCIAS PROFISSIONAIS

INFOSERVER Dez./ 2008 a Maio 2009
PMO Projeto Pontual

HP Mai./2007 a Nov./2008
Gerente de Projetos e Consultor

FÓRUMACCESS Dez./ 2007 a Mar./2008
Superintendente de Desenvolvimento de Projetos

GRUPO TBA B2BR/TATA Set./2006 a Mai./2007
Gerente de Projetos Projeto Pontual

CPM Jan./2004 a Set./2006
Gerente Brasil da área de Competências/Serviços e Desenvolvimento
/Outsourcing de Projetos e Fabrica de Software.

STEFANINI Ago./2002 a Jan./2004 Gerente Fábrica de Projetos e Software.

POLITEC Out./1999 a Jul./2002 Gerente Fábrica de Projetos e Software.

PROCWORK Mar./1993 a Set./1999 Gerente Técnico

DIRECTA BDO Mai./1987 a Mar./1993 Consultor e Gestor

INSTITUTO DE PESQUISAS TECNOLOGICAS DO ESTADO DE SÃO PAULO – IPT
Estagiário, Programador ate Analista Sênior Jan./1977 a Mai./1987

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